FAQs

What are your prices?

Our prices are given reasonable, which will be subject to all the detail requirements and capacity needed by clients. After all details confirmed we’ll give suitable proposal with price.

What details needed for the quotation?

1.Capacity of the machine you want.
2. How big bottle or package you use?
3. What other related machine needed?
4. Any other requirement?

Can you supply the relevant documentation?

Yes, we can provide all the shipping documentation for your custom clearance, including bill of lading, invoice, packing list. If still need other documents, please let us know before shipping.

What is the average lead time?

It depends on the machine, normally for the individual machine, from 15-30 days, for the complete line with bigger capacity, maybe need 45-60 days.

What kinds of payment methods do you accept?

Normally by TT, 50% deposit in advance, 50% balance to be paid before shipping.

What is the product warranty?

Quality is our culture. As per practice, we provide one year guarantee and life long service.

Do you guarantee safe and secure delivery of products?

Yes, we use high quality export packaging.

How about the shipping fees?

The shipping cost depends on the way you choose to get the goods. Sea freight is normally used. The cost depends on the port you want us to send the goods. If you want to choose air freight for small machine also available to arrange. For spare parts, normally will use express. The cost will be confirmed before shipping or concluding the order.

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